Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders as quickly and efficiently as possible.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times are as follows:
- Pakistan: 3–7 business days
- International Orders: 7–15 business days (where available)
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable) so you can monitor the status of your shipment.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: support@yourstore.com
Store Name: MOVA MART